Emma Doney, Associate Director

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Emma Doney, Associate Director

Associate Director - Executive Chartered Loss Adjuster

Phone +61 (0)7 3029 3300

Email edoney@ydr.net.au


2009 Bachelor of Laws (Queensland University of Technology)

2011 Diploma of Financial Services (Loss Adjusting) (ANZIIF)

2011 Senior Associate (ANZIIF)

2013 – present Division Councillor (AICLA)

2014 – present Committee Member (Women in Insurance Queensland Division)

2014 - Associate (AICLA)


Emma Doney commenced her career in the insurance industry as an Office Administration Manager at Technical Assessing in 2009. After completing a Bachelor of Laws that same year, Emma progressed to full time loss adjusting soon thereafter.

In the five years Emma was employed with Technical Assessing, she completed a Diploma of Financial Services (Loss Adjusting), and a Certificate IV in Building, while gaining significant experience in various adjusting sectors, including liability, construction and professional indemnity.

In 2015, Emma joined YDR Chartered Loss Adjusters as their Queensland Manager, and has assisted with the expansion of the YDR brand across the Eastern seaboard. In 2016, Emma was awarded ANZIIF 2016 Young Insurance Professional of the Year, and in 2017 Emma was made Partner within YDR.

Emma is the President of the Queensland Claims Discussion Group, and the Vice President of the Women in Insurance Queensland Chapter, having recently stepped down from her position as Division Councilor for the Australasian Institute of Chartered Loss Adjusters.

Specialist Areas

Emma presently handles a wide variety of claims, including contract works (material damage and liability), third party property and personal injury claims under both public and products liability policies, and professional indemnity claims. Emma specialises in contract works defects exclusion claims, complex professional indemnity matters, and public and products liability claims with a specific focus in the construction sector.